Multi-device login

Multi-device concurrent access allows the same user account to connect to the Nexconn IM service from multiple platforms simultaneously. This is supported by default and requires no additional activation.

By default, messages are not synced across devices. To enable message sync, activate the Multi-device Message Sync service.

Concurrent login limits

By default, the same user account can be online on up to one device per platform category: mobile and Web.

Platform Category	Limit	Supported SDK Platforms
Mobile	Only one mobile device is supported by default. To allow multiple mobile devices, submit a support ticket.	Android, iOS
Web	Only one Web page connection is supported by default (each browser tab counts as one connection). After enabling Message synchronization in the console, multiple Web connections are automatically supported.	Web