Multi-device login

Multi-device login allows the same user account to connect to the Nexconn IM service from multiple platforms simultaneously. This feature is supported by default and requires no additional setup.

By default, messages are not synchronized across devices. For example, if a user is logged in on both Web and mobile, receiving a message on Web does not deliver it to mobile. To enable cross-device message sync, activate the Multi-device message sync service.

Multi-device login limits

By default, the same user account can be online on one device per platform category.

Platform	Limit	Supported SDK platforms
Mobile	One mobile device by default. To support multiple mobile devices, submit a ticket for details.	Android, iOS
Web	One web page by default (each browser tab counts as one connection). After enabling Multi-device message sync in the Console, multiple web pages are supported automatically.	Web