Do not disturb overview

The do not disturb (DND) feature controls whether users receive push notifications for missed messages when the client is offline.

• Client offline: When new missed messages arrive, users receive push notifications by default. With DND enabled, the server does not trigger push notifications for these messages.
• Client in background: Messages are received directly. If using the Chat SDK, implement local notification banners based on your business logic.

Prerequisites

Verify that third-party push is integrated and push services are enabled for the user before using DND.

DND setting levels

The client SDK supports multiple DND levels for community channels:

• App-level DND settings
• Per-community or per-subchannel default DND level
• Per-subchannel user-level DND settings

See Set DND by subchannel and Set default DND for details.